Receiving a solid surface freight shipment might seem daunting to someone who has never received one before. The goal of this article is to put your mind at ease, walk you through the process, and set clear expectations for a successful delivery. At first glance, it can seem full of unknowns as different freight companies have different sets of rules. On top of that, the delivery drivers, even within the same company, have different practices and execute their company’s rules differently.
So what’s a customer to do? To ensure we have presented the information correctly, we have enlisted the help of one of our trusted shipping partners, C.H. Robinson.
We cover how the solid surface products are packaged, the delivery destination options, and when and how to report damage, should it occur.
Additional resources: Receiving Freight Details; Delivery Location Information; Shipping Costs
Packaging and Inspecting Freight Shipments
Currently two product types are shipped that are delivered on pallets via freight trucks. Solid surface sheet material and custom Corian® vanity tops. It’s important to make sure you have the proper tools to inspect whether any damage has occurred in transit, which is described in greater detail below with each of the different product types and packaging. Continue reading